CANCELATION POLICY

As a small business, we rely on your commitment to your scheduled appointment. To maintain consistent and high-quality care for all of our clients, we require that any appointment changes or cancelations be made at least 24 hours in advance.

LATE CANCELATIONS

Late cancellations will result in a $50 fee charged to the card on file.

LATE ARRIVALS

A 15 minute grace period is extended to all clients, which is deducted from the original duration of the session.

If you fail to arrive within the 15 minute grace period without notifying us - you will be marked as a no-show.

NO-SHOWS

Clients who do not show up for their appointment without notice will be charged the full session fee.

E-GIFT CARDS/GROUPON VOUCHERS

Voucher/e-gift card redemption code will be collected at the time of appointment scheduling.

Vouchers are only marked as redeemed on the day of your appointment.

In the event of a no-show, your voucher will be used as payment, and therefore marked as redeemed.

CONTACT METHOD

To cancel or reschedule, please contact us via [email/text/chat]

Modrnsanctuari@gmail.com

480-328-2288

EXCEPTIONS

We understand that emergencies happen. Please contact us if you believe an exception should be made.

POLICY CHANGES

Our policy may be updated periodically. Please review the latest version on our websie.